Terms & Service

Terms & Service

Introduction

Welcome to WidestoreBD. By accessing or using our website, mobile application, or services, you agree to be bound by these Terms & Service. These terms govern your use of the WidestoreBD platform, and your purchase of products or services through our site. If you do not agree with any of these terms, please discontinue your use of our platform.

1. Account Registration

To access certain features of the site or to make purchases, you may be required to create an account. By registering, you agree to:

• Provide accurate and up-to-date information.
• Maintain the confidentiality of your account credentials.
• Accept responsibility for all activities that occur under your account.

WidestoreBD reserves the right to terminate accounts, refuse service, or cancel orders at its discretion.

2. Use of the Website

By using WidestoreBD, you agree:

• Not to use the website for any unlawful purposes.
• Not to engage in any activity that disrupts or interferes with the website’s security or performance.
• To comply with all applicable laws, regulations, and third-party terms when using the site.

3. Product Information and Pricing

We strive to provide accurate and up-to-date information on all products listed on our site. However, we cannot guarantee that descriptions, prices, or other content on our site is error-free. If we discover any errors in product listings or pricing, we reserve the right to correct them without prior notice, even after you have placed an order.

Prices are subject to change at any time, without notice.

4. Order Process

Placing an Order

When you place an order with WidestoreBD, you agree to the pricing, availability, and terms specified for that product or service at the time of your purchase. Orders are considered complete once payment is successfully processed and confirmed.

Order Confirmation

After placing your order, you will receive a confirmation email containing the order details. This email does not guarantee that the product is available. If any issues arise, such as product unavailability or payment failure, you will be notified, and your order may be canceled or modified.

Order Cancellation

WidestoreBD reserves the right to cancel orders due to pricing errors, product availability issues, or payment verification problems. You may cancel your order by contacting our customer service, provided the order has not yet been shipped.

5. Payment Terms

All payments must be made at the time of placing your order. We accept the following payment methods:

• Credit/Debit cards
• Mobile banking (bKash, Nagad, etc.)
• Cash on delivery (available for select locations)

We use third-party payment gateways for processing payments, and you agree to comply with the terms and conditions of those providers. WidestoreBD does not store your complete payment information.

6. Shipping & Delivery

Shipping Policy

We deliver across Bangladesh. The shipping time and cost may vary based on your location and the type of product ordered. Estimated delivery times are provided at checkout but are subject to change due to unforeseen circumstances.

Delivery Issues

If you encounter any issues with your delivery, such as damaged or missing items, please contact us within 48 hours of receiving your package, and we will investigate the matter.

7. Returns & Refunds

Returns

We accept returns of products within 7 days of delivery, provided that the product is unused, undamaged, and in its original packaging. Certain items, such as perishables, personal care products, and items marked as non-returnable, are not eligible for returns.

To initiate a return, please contact our customer service team.

Refunds

Upon receiving and inspecting your returned item, we will process your refund within 7-10 business days. Refunds will be issued via the original payment method. Shipping costs for returns may be the responsibility of the customer unless the product was damaged or defective upon arrival.

8. Intellectual Property

All content on the WidestoreBD website, including but not limited to text, images, graphics, logos, and software, is the property of WidestoreBD or its content suppliers. You may not reproduce, distribute, modify, or create derivative works from any content on the site without prior written permission.

9. Limitation of Liability

WidestoreBD, its directors, employees, or affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use or inability to use our services or products. This includes, but is not limited to, loss of profits, data, or goodwill.

Our maximum liability in any event is limited to the amount paid for the product(s) in question.

10. Changes to Terms & Service

WidestoreBD reserves the right to modify or update these Terms & Service at any time. When changes are made, we will post the updated terms on this page and update the “Last Updated” date. Your continued use of the site constitutes acceptance of these revised terms.

11. Governing Law

These terms are governed by the laws of Bangladesh, and any disputes arising from these terms will be subject to the jurisdiction of the courts in Bangladesh.

12. Contact Us

If you have any questions about these Terms & Service, feel free to contact us: